Pick Up (Eltopia)
- Pickup hours are 8am-Noon, these hours are strictly enforced.
- Full Pallets weigh 2500lbs and are 4’x4’.
- Please Bring necessary equipment to secure your loads.
- Customers are responsible for securing loads.
- We are not responsible for damages during loading.
Delivery
- Deliveries are available to most areas in Eastern Washington, Northern Idaho, and Northeastern Oregon. Please contact our office to confirm availability and obtain pricing.
- Delivery address must be accessible by our trucks. We have the right to refuse delivery.
- Minimum order quantity is 500 SQFT (1 Pallet)
- A $20 deposit will be charged on each pallet. We will refund once the pallet is returned. Pallets must be brought back to our office.
- Deliveries are first come first serve, we recommend ordering at least a week in advance.
- Unloading site must be big enough to unload with forklift
- Each delivery includes 30 minutes of free unloading time. After this period, a fee of $100 per hour will be charged for additional unloading time.
- Our forklift is 10ft wide, 9 ft tall and weighs 5000lbs, make sure your gates or other openings are big enough
- We are not responsible for damage done to yards, concrete, underground utilities, overhead utilities, landscaping, structures or any other items during a delivery.
- Our Delivery window is between 8am to 12am daily. However, these times are not guaranteed. We can you give a better time estimate on the day of delivery.
- Notice of Delivery:
- Prepaid Orders: The Company reserves the right to deliver products without prior notice once payment has been received and processed.
- Collect on Delivery: Delivery personnel will attempt to contact buyers before delivery; however, if there’s no response, we reserve the right to delay or cancel the delivery entirely.